Warranty
There are a number of different ways to mount your bindings and a few different mounting systems to work with. Union currently offers 6 differ- ent disk types. Click the board that matches your insert pattern and the compatible disks will be shown below.
Make Your Selection:
Warranty Policy
Click Here for information on XXXXX
Union Gear Tips
Click Here for information on XXXXX
How To Get Parts
Click Here for information on XXXXX
Union Warranty Policy
Union Binding Company is proud to offer a lifetime warranty on all baseplates and heelcups. All other binding parts are covered against defects in materials or workmanship for one year from date of purchase.
(2-Year coverage in EU)
COVERED BY WARRANTY
DAMAGE OR BINDING FAILURE DUE TO DEFECTS IN
MATERIALS OR WORKMANSHIP.
Examples of damage generally covered by warranty:
NOT COVERED BY WARRANTY
- • LOST PARTS.
- • COSMETIC DAMAGE SUCH AS SCRATCHES, DENTS OR NORMAL WEAR AND TEAR.
- • HOLES IN ANKLE STRAPS CAUSED BY BOOT EYE-LETS.
- • DAMAGE CAUSED BY LOW CHAIRLIFTS OR MOVING VEHICLES.
- • DAMAGE OR WEAR TO BOOTS CAUSED BY BIND- ING CONTACT POINTS.
- • DAMAGE CAUSED BY SOLVENTS, ADHESIVES OR LOC-TITE.
- • DAMAGE CAUSED BY ANYTHING OTHER THAN DEFECTS IN MATERIALS OR WORKMANSHIP.
Examples of damage generally not covered by warranty:
Warranty Terms and Conditions
Warranty coverage only applies to Union products purchased from an Authorized Union Dealer and is only valid for the original purchaser. Bindings pur- chased second hand, on E-bay, Craigslist or similar platforms are not covered under warranty.
All warranty claims must be accompanied by a proof of purchase from an Authorized Union Dealer.
In the case that a warranty is covered and inside of the warranty time frame, Union will provide the replacement part or parts at no cost and cover the cost of shipping the part to the nearest Authorized Union Dealer or directly to the customer.
In the case that a warranty is covered but outside of the warranty timeframe, Union will provide the replacement part if we have it in stock but will require the customer to cover the cost of shipping the part to the nearest Authorized Union Dealer or directly to the customer.
In the case that a warranty is not covered, Please check out our Genuine Replacement Parts, fill out a Union Binding Part Request below or search for a new pair of Union bindings.
Union reserves the right to repair or replace any faulty parts at its own discretion.
*Warranty coverage may vary country by country. Please contact your local Union dealer for details of coverage in your region.
Baseplate:
The term “Baseplate” only refers to the actual nylon base of the binding. This does not include the EVA padding, mounting disks and hardware or disk cover.
Lifetime Warranty:
The term “lifetime” refers to the lifetime of the bind- ing, not the lifetime of the buyer. A bindings lifetime is based on how much use the binding gets. Exam- ple: If you have a binding from 2015 and you only ride 1 day each season, the binding will have a longer lifetime and it will be in noticeably good overall con- dition. If you have a binding from 2015 and ride 100+ days a season, the binding will have a shorter lifetime and will eventually need to be repaired or replaced. A bindings lifetime will be determined by Union on a case by case basis.
Cosmetic Damage:
Scratches, dents and normal wear and tear are inevi- table on all snowboarding gear. This type of damage is usually caused by gear transportation, lift lines run ins, using gear in extreme weather conditions, poor storage, and general snowboarding wear and tear. This type of damage is not covered by Union’s war- ranty policy.
Union Gear Tips
-
Binding Maintenance
Be sure to check and/ or retighten hardware often throughout the season. Vibrations from riding can loosen hardware overtime. A one minute look over your bindings in the parking lot is much easier than a one footed run down the moun- tain.
-
Check Your Hardware
If you find that something on your bindings is coming loose often, it may be time to replace old or worn out hardware with a fresh set. Please visit your local Union dealer for assistance or check out our Genuine Union Replacement Parts.
-
Storage
Always store your snowboard and bindings in a cool dry place. We suggest wiping off excess snow, water and dirt after each use. Leaving gear outdoors or in your roof box or racks may cause excess wear and tear.
-
Chairlift Damage
Be mindful of low chair lifts. We suggest that you always fold down your rear highback to avoid possible chairlift damage.
-
Loc-Tite
The application of Loc-Tite is not recommended by Union Binding Company. The use of Loc-Tite or similar products could result in stress cracks and fractures on all thermo plastics. If you are having issues with loose mounting hard- ware please contact your local authorized Union dealer for assis- tance.
-
Genuine Union Replacement Parts
Keep your bindings running longer and stronger. Union offers a full list of parts from A-Z to keep your bindings in tip-top shape. If you have an older binding that needs some love or a damaged binding that’s not covered under warranty this is a great place to start.
How To Get Parts
Please read all of the policy and conditions above. If you believe that the damage to your bindings is coved by Union's warranty policy please select YES. If you believe the damage to your bindings is not covered by Union’s warranty policy please select NO.
BEGINNER
INTERMEDIATE
ADVANCED
