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Warranty Claim
Please provide as much detail as possible.
Select Your Product Type:
Strap Bindings
Step On® Bindings
Splitboard Bindings
Boots
Select your Country:
Is your Issue Covered by Warranty?
Covered By Warranty:
- Damage or binding failure due to defects in materials or workmanship for one year from date of purchase.
- Lifetime* warranty on baseplates and heelcups.
Not Covered By Warranty:
- Lost parts.
- Cosmetic damage such as scratches, dents, or normal wear and tear.
- Holes in ankle straps caused by boot eye-lets.
- Damage caused by low chairlifts or moving vehicles.
- Damage or wear to boots caused by binding contact points.
- Damage caused by solvents, adhesives or Loc-Tite.
- Damage caused by anything other than defects in materials or workmanship.
Select the involved parts:
*The binding image and parts below may not reflect your exact model.
Please select the part/ or parts that are most like your binding model.
Binding purchase year:
Parts Involved
Binding Information
Contact Information
Shipping Information
You are almost done. Click the button below to send your warranty application to your nearest regional representative. By submitting your Warranty Application - you acknowledge and agree to our updated Privacy Policy and Terms of Service. I understand and agree to the Privacy Policy and Terms of Service
Aknowledgment*It seems that the damage to your binding is not covered by Union’s warranty policy, or is outside of the warranty timeframe.
Union Replacement Parts
Click the link below to shop for Genuine Union Replacement Parts.
REPLACEMENT PARTS HEREUnion Parts Request
If you have a Union binding that is in need of a part not covered by warranty and not available in our Genuine Parts selection, please submit a Part Request application and a Union representative will be in touch with you shortly. In the case that we have the part available, the customer will be responsible for the cost of the part and shipping.
SUBMIT A PART REQUEST HERE
BEGINNER
INTERMEDIATE
ADVANCED
🇩🇪 Deutsch:
Gratisgeschenk beim Kauf eines beliebigen Bindings
Das Geschenkpaket beinhaltet eine limitierte Mizu x Union M8 water bottle, einen custom Union ice scraper, ein Union multi-tool und einen Union Force air freshener.
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*Angebot gültig, solange der Vorrat reicht. Nicht kombinierbar mit anderen Aktionen, Rabatten oder Incentive-Programmen. Bedingungen können ohne vorherige Ankündigung geändert werden.
- Wenn du eine Auswahl auswählst, wird eine vollständige Seite aktualisiert.
- Drücke die die Leertaste und dann die Pfeiltasten, um eine Auswahl zu treffen.
Welcome to Union Binding Company
Please Select Your Shipping Region
| MEN’S/UNISEX | - | - | - | SMALL | MEDIUM | LARGE | X-LARGE |
|---|---|---|---|---|---|---|---|
| US Men | - | - | - | 5.5 - 7.5 | 8 - 10 | 10.5 - 13 | 13 - 15 |
| US Women | - | - | - | 6.5 - 8.5 | 9 - 11 | - | - |
| US Kids | - | - | - | 5.5K+ | - | - | - |
| UK | - | - | - | 4.5 - 6.5 | 7 - 9 | 9.5 - 12 | 12 - 14 |
| EURO | - | - | - | 37 - 40.5 | 41 - 43 | 43.5 - 46 | 46 - 48 |
| MONDO | - | - | - | 23.5 - 25.5 | 26 - 28 | 28.5 - 31 | 31 - 33 |
| WOMEN’S | - | - | SMALL | MEDIUM | LARGE | - | - |
|---|---|---|---|---|---|---|---|
| US Men | - | - | * - 5.5 | 5.5 - 7.5 | 8 - 10 | - | - |
| US Women | - | - | 4 - 6.5 | 6.5 - 8.5 | 9 - 11 | - | - |
| US Kids | - | - | 3K - 5.5K | 5.5K+ | - | - | - |
| UK | - | - | 2 - 4.5 | 4.5 - 6.5 | 7 - 9 | - | - |
| EURO | - | - | 34 - 37 | 37 - 40.5 | 41 - 43 | - | - |
| MONDO | - | - | 21 - 23.5 | 23.5 - 25.5 | 26 - 28 | - | - |
| KIDS | ONE | MINI | SMALL | MEDIUM | - | - | - |
|---|---|---|---|---|---|---|---|
| US Men | - | - | * - 5.5 | 5.5 - 7.5 | - | - | - |
| US Women | - | * - 4 | 4 - 6.5 | 6.5 - 8.5 | - | - | - |
| US Kids | 7C - 11C | 11C - 3K | 3K - 5.5K | 5.5K+ | - | - | - |
| UK | 6 - 10 | 10K - 2 | 2 - 4.5 | 4.5 - 6.5 | - | - | - |
| EURO | 24 - 28 | 28 - 34 | 34 - 37 | 37 - 40.5 | - | - | - |
| MONDO | 13.5 - 17.5 | 17.5 - 21 | 21 - 23.5 | 23.5 - 25.5 | - | - | - |
| CROSSOVER SIZING |
|---|
| MEN'S |
- | - | - | SMALL | MEDIUM | LARGE | X-LARGE |
|---|---|---|---|---|---|---|---|
| US Men's Boot Size | - | - | - | 6 - 8 | 8.5 - 10.5 | 11 - 13 | 14 - 15 |
| UK Boot Size | - | - | - | 5 - 7 | 7.5 - 9.5 | 10 - 12 | 13 - 14 |
| CM Boot Size | - | - | - | 24 - 26 | 26.5 - 28.5 | 29 - 31 | 32 - 33 |
| EU Boot Size | - | - | - | 38 - 41 | 41.5 - 43.5 | 44 - 46 | 47 - 48 |
| Mondo Boot Size | - | - | - | 240 - 260 | 265 - 285 | 290 - 310 | 320 - 330 |
| WOMEN'S |
- | - | - | SMALL | MEDIUM | LARGE | - |
|---|---|---|---|---|---|---|---|
| US Women's Boot Size | - | - | - | 5 - 6 | 6.5 - 8.5 | 9 - 11 | - |
| UK Boot Size | - | - | - | 3 - 4 | 4.5 - 6.5 | 7 - 9 | - |
| CM Boot Size | - | - | - | 22 - 23 | 23.5 - 25.5 | 26 - 28 | - |
| EU Boot Size | - | - | - | 35 - 36.5 | 37 - 40.5 | 41 - 43 | - |
| Mondo Boot Size | - | - | - | 220 - 230 | 235 - 255 | 260 - 280 | - |
STEP ON® bindings are ONLY compatible with STEP ON® boots. Do not use either product with non-STEP ON® boots or non-STEP ON® bindings. Consult the size chart to ensure that you have the correct size binding for your boot size. Pairing incompatible size boots with bindings may lead to malfunction and could compromise your safety. Women’s and Men’s sizing are based on different size standards. Combining men’s and women’s STEP ON® products will result in malfunction and could compromise your safety.
| US MEN'S | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
| US WOMEN'S | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 |
| UK | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 38 | 39 | 40 | 40.5 | 41 | 41.5 | 42 | 42.5 | 43 | 43.5 | 44 | 44.5 | 45 | 45.5 |
| MONDO POINT | 240 | 245 | 250 | 255 | 260 | 265 | 270 | 275 | 280 | 285 | 290 | 295 | 300 | 305 |