Warranty Claim

Select your Country:

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NORTH AMERICA

EUROPE

UK + IRELAND

JAPAN

CHINA

KOREA

INGAPORE+MALAYSIA+INDON+THAIL

ISRAEL

UAE

AUSTRALIA + NEW ZEALAND

ARGENTINA

CHILE

Is your Issue Covered by Warranty?

Covered By Warranty:
• Damage or binding failure due to defects in materials or workmanship for one year from date of purchase.
• Lifetime* warranty on baseplates and heelcups.

Not Covered By Warranty:
• Lost parts.
• Cosmetic damage such as scratches, dents, or normal wear and tear.
• Holes in ankle straps caused by boot eye-lets.
• Damage caused by low chairlifts or moving vehicles.
• Damage or wear to boots caused by binding contact points.
• Damage caused by solvents, adhesives or Loc-Tite.
• Damage caused by anything other than defects in materials or workmanship.

SELECT HERE

YES

Select the involved parts:

*The binding image and parts below may not reflect your exact model.
Please select the part/ or parts that are most like your binding model.

Baseplate

Heelcup

Heelcup Hardware

Highback

Forward Lean

Ankle Strap

Ankle Ladder

Ankle Connector

Ankle Ratchet

Ankle Strap Adjuster

Ankle Hardware

Toe Strap

Toe Ladder

Toe Connector

Toe Ratchet

Toe Strap Adjuster

Gas Pedal/Disk Cover

Mounting Disk

Mounting Hardware

Binding purchase year:

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2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

I don't know the exact year

BINDING INFORMATION

MODEL:

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Atlas FC

Atlas Pro

Atlas

Cadet Pro

Cadet XS

Cadet

Contact Pro

Expedition

Falcor

Flite Pro

Force Pro

Force

Juliet

Legacy

Milan

Rosa

STR

Strata

Trilogy

Ultra Men's

Other Model

RIGHT OR LEFT:

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Right

Left

BINDING SIZE:

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I'm not sure

PHOTO OF THE ENTIRE BINDING:

PHOTO OF BROKEN PART:

Describe how it happened (optional):

CONTACT INFORMATION

FIRST NAME:

LAST NAME:

E-MAIL:

PHONE NUMBER:

SHIPPING INFORMATION

ADDRESS line 1:

ADDRESS line 2:
Not mandatory

CITY:

STATE/REGION:

POSTAL CODE:

CONTINENT:

INFO RECAP

PARTS INVOLVED

BINDING INFORMATION

ENTIRE BINDING check file binding

BROKEN PART check file part

CONTACT INFORMATION

SHIPPING INFORMATION

PROCESS APPLICATION

You are almost done. Click the button below to send your warranty application to your nearest regional representative. By submitting your Warranty Application - you acknowledge and agree to our updated Privacy Policy and Terms of Service. I understand and agree to the Privacy Policy and Terms of Service

AKNOWLEDGMENT* I AGREE

It seems that the damage to your binding is not covered by Union’s warranty policy, or is outside of the warranty timeframe.

Union Replacement Parts

Click the link below to shop for Genuine Union Replacement Parts.

SHOP FOR REPLACEMENT PARTS HERE

Union Parts Request

If you have a Union binding that is in need of a part not covered by warranty and not available in our Genuine Parts selection, please submit a Part Request application and a Union representative will be in touch with you shortly. In the case that we have the part available, the customer will be responsible for the cost of the part and shipping.

SUBMIT A PART REQUEST HERE